AI exclusively built for credit unions and community banks
interface.ai provides the most capable Banking AI Agents, purpose-built for financial services from day one.
With 10+ years of expertise, the industry’s richest dataset, and an end-to-end automation platform, interface.ai is the trusted AI partner transforming the banking experience for members, customers and employees.
Trusted by 100+ credit unions and banks across North America
Our Customers
Our Partners
Not all AI agents are created equal
Over 10 years of collaboration with 100+ institutions has shaped our Banking AI Agents to deliver unmatched accuracy, industry-specific expertise, and tailored solutions for your customers, members, and employees.
1.5M
banking converstions per day
10+
Years in banking AI
60%
automation from day one
Managed Banking AI for immediate impact
Platform-based AI requires you to build and maintain agents, consuming valuable time and resources. With interface.ai, our managed banking AI agent delivers immediate results from day one - no extensive training or setup needed.
One AI brain powering every channel
Don’t be limited by basic channel AI from CCaaS vendors. interface.ai’s One AI Brain seamlessly powers conversations in every channel and every frontline employees. One AI Brain is always learning from all the conversations and getting better everyday
Purpose-built Banking AI for credit unions and community banks
At interface.ai, we are focused only on Banking AI for credit unions and community banks. With over a decade of working with 100s of credit unions and community banks, we have learned the unique needs of the community and our Banking AI platform has the benefit of learning from over 500 million conversations. This focus and data advantage is hard to replicate by others with broader focus and limited time serving the community.
Secure, accountable, and fully compliant Banking AI
interface.ai delivers the highest industry standards
in safety through multiple robust measures, including human-in-the-loop reviews for sensitive processes, real-time monitoring for security and accuracy, and full audit trails for transparency.
Out-of-the-box integration ecosystem
interface.ai offers out-of-the-box integrations with
all core banking, CRM, and LOS systems to enable rapid time to market, efficient workflows, and
hyper-personalized support. All of this plus no-cost integration and ongoing support.
How interface.ai stands apart
Capability
Why it's important
interface.ai
Other vendor
Answers questions
across all channels
Train once, deploy everywhere for consistent member experience
Yes
Most require channel-specific training
Takes actions (transactions, account maintenance)
Frees up member service agents for higher-value interactions
Yes
Limited functionalities
Personalized recommendations & reminders
Increase product adoption and reduce delinquency
Yes
Most lack proactive and personalized features
Built-in multi-factor authentication, including voice & device biometrics
Layered authentication based on use case
Yes
Most rely on account numbers and require third-party integrations for biometrics
Built-in multi-point
caller ID forensics
Prevent costly call center fraud
Yes
Most lack built-in call forensics
Answers for frontline employees (like ChatGPT)
Empower agents and improve productivity
Yes
Yes
Takes actions for frontline employees (RPA)
Streamline workflows and boost efficiency
Yes
Most can only answer questions
Proven real-world results
Measurable success, not just promises
Yes (16 million+ members, 1.5 million daily conversations)
Many lack production deployments
Managed AI Agents
Lower TCO, faster implementation, reduced resource burden
Yes
Most require self-service or lack the expertise to deliver
Pre-Built Integrations to Banking Systems
Lower TCO and faster implementation
Yes – Over 25+ integrations with banking systems
Most charge for integrations
Pay-for-performance pricing
Align costs with value delivered
Yes
Most charge by AUM or member count
Proven case studies
See how similar institutions benefit
Yes
Limited or non-existent deployments
Better experiences start with better answers.
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