The most capable AI agents
built for credit unions
and community banks
Cut costs, drive growth, and improve member, customer & employee experience with the most advanced AI banking solutions.
Live Webinar and Q&A
Unpacking EFCU’s AI Strategy
Hear from ECFU Financial Credit Union on how they are driving automation and frontline efficiency with an AI-powered Voice Agent & an Employee Co-Pilot.
eBook for Financial Institutions
Why Omni-AI Outperforms Omni-Channel in Financial Services
Does more channels mean better service? Find out why an AI-first strategy is providing a better experience at a lower cost.
Trusted by 100+ banks and credit unions across North America
Voice AI agents are the new standard
Replace your outdated IVR with an AI Voice Agent that automates 80% of calls.
Deliver a natural experience that’s smoother for customers and members, while driving revenue with personalized product recommendations and reminders. interface.ai’s voice AI for credit unions and banks automates 60% of calls on day one.
The personal touch of
in-branch, on your website
Bring your website to life with digital AI agents that provide ChatGPT-style answers and securely execute banking transactions. When needed, seamlessly escalate to the call center with full context.
Support in your customers’ pockets
Through SMS texting and mobile apps, gain better access to your customers while giving them greater access to you – powered by pre-built integrations and personalization.
Empower your frontline staff with AI augmentation
An AI-powered Agent Co-Pilot by your staff’s side that gives ChatGPT-style answers personalized suggestions. This improves staff output, as well as job satisfaction, helping you keep your high-performers.
By automating common queries and actions, frontline staff focus
on delivering exceptional service, free from administrative burdens. It’s the financial AI agent that will transform contact center and branch staff efficiency and accuracy.
Reimagine online banking with the next frontier in Agentic AI
Serve every online banking and in-branch activity with an AI agent for banking that acts as a personal assistant to all your customer and member needs.
Groundbreaking, unique, and the future of banking – it’s ready for the next visionary leader to launch. Will it be you?
Trusted by credit union and community banking leaders
Elizabeth Osborne
COO, Great Lakes Credit Union
75% call automation
“Our AI voice agent consistently handles over 60% of total inbound calls during business hours and over 75% after business hours.”
Edward Barcinas
VP, Project Management, Bank of Guam
300 agent hours saved per month
“76% of all live chats are now handled through interface.ai’s Chat AI, with only 14% requiring assistance from our live customer service reps.”
Estela Nagahashi
EVP, COO, University Credit Union
$6.6m annual revenue enabled
“We have hardly come across vendors who provide white-glove services such as those provided by interface.ai. They are setting new standards in financial services AI.”
Todd J. Link,
Chief Risk Officer
80% after hours call automation
“interface.ai isn’t just about their Voice AI – it’s the whole package. We can take care of our members 24/7, run 150 verification checks in the background of a phone conversation, let them speak in their native tongue… The list goes on!”
Carolyn Jordan,
SVP, Remote Services & Member Development
98% voice AI accuracy
“The managed services module offered by interface.ai and strong customer advocates acted as key differentiators in enabling us to choose interface.ai.”
Rhonda Neathery
VP, Digital Branch
$800k saved per year
“Our AI Voice Agent has transformed our staffing issues. With over 60% of queries automated, our staff are no longer overwhelmed by a high call volume.”
The most advanced AI banking solutions
1.5 billion conversations have provided interface.ai’s AI banking solutions with an unmatched dataset that enables it to understand nuanced customer interactions and deliver highly personalized and accurate responses.
This wealth of data powers our AI for credit unions and community banks continuously learns and improves, remaining effective and efficient in meeting evolving customer needs.
Authenticate with certainty and ease
interface.ai delivers the most advanced, proprietary authentication system in banking. This provides unparalleled fraud protection while eliminating friction for the end user – ensuring a seamless and secure customer experience.
Prevent call center fraud with always on multi-point caller ID forensics
Protect your call center with interface.ai’s multi-point caller ID forensic that proactively detects and prevents fraud for both automated and non-automated calls.
Expert white glove service meets effortless self-service
Every customer receives interface.ai’s award-winning managed services to ensure seamless setup, expert training, and ongoing optimization. Once deployed, you have the power to make all the adjustments to our AI banking solutions, at any time, effortlessly.
Pay for results, not promises
interface.ai provides the only AI for credit unions and community bank that offers performance-based pricing, which also includes advanced integration, intent monitoring, and content support. This means you ONLY pay when we deliver measurable results.
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Better experiences start with better answers.
Transform the banking experience with domain-specific AI