Voice AI
Unlocking the Future: Unleashing the Potential of Artificial Intelligence in Banking. Dive into the dynamic world of AI and its game-changing impact on the banking sector. From personalized customer experiences to fraud detection, witness how this groundbreaking technology is reshaping financial services for a smarter, more secure future.
Why Your AI Strategy Shouldn’t be Tied to Your Channel Vendor
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As technology continues to advance, one thing becomes clearer each day: AI is not just a complementary software that can be added to your banking channels. Instead, AI is a powerful tool that…
Worried about Deep Fake Voice? Embrace Voice Biometrics for Unrivalled Security
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The era of deep fake voices, manipulative enough to trick an individual into believing that they are interacting with a known entity, has become a national concern. This situation is particularly alarming for…
Case Study – How financial institutions are successfully navigating operational challenges during mergers & migrations with interface.ai’s AI-Powered Phone Banking
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There have been a few significant trends in the financial industry over the past several years. One such trend is consolidation among Credit Unions and Community Banks. For instance, there were nearly 24k…
Why Financial Institutions Are Moving to Intelligent Virtual Assistants from Outsourced Call Centers
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Why are AI-based Intelligent Virtual Assistants Better for Financial Institutions For banks, credit unions, and other financial institutions, providing high-quality customer support is essential for building and maintaining customer relationships. Traditionally, overflow contact…
Should your Financial Institution Add AI Before Launching Digital Customer Service?
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Introduction to Digital Customer Service Today, end consumers prefer to interact with friends, family, and colleagues over digital channels rather than traditional channels. These consumers expect to interact with businesses in the same…
How ML and AI in Banking are Transforming Banking Industry?
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Introducing machine learning and artificial intelligence to banks The extreme levels of precision that banks require while managing vast amounts of information acquired from consumers, dealing with transactions, inquiries, and much more can…
A Complete Guide to Call Center Automation
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Independence amongst consumers has seen a meteoric rise with technology as it enables them to see and do more. Technology has allowed control to trickle down from enterprises and into the hands of…
5 Reasons Why Conversational AI will Replace Webforms
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Webforms have been the backbone of online targeted data delivery for a long time, with most websites containing some manner of it to help process data better through a labyrinth of preferences and…
