Generative AI
Unlocking the Future: Unleashing the Potential of Artificial Intelligence in Banking. Dive into the dynamic world of AI and its game-changing impact on the banking sector. From personalized customer experiences to fraud detection, witness how this groundbreaking technology is reshaping financial services for a smarter, more secure future.
Call Center Cost Savings – Stop Outsourcing Overflow & After-hours Calls, Start Automating
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Credit unions and banks are facing increasing pressure to provide superior customer service while managing operational costs. For many institutions, call center outsourcing, particularly for overflow and after-hours calls, has been a go-to…
Facing High Call Center Attrition? Here’s How to Retain Your Best Talent
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Call center attrition in North America is shockingly high. The pandemic triggered a wave of resignations across industries and roles, with customer service and support being particularly hard-hit. Unfortunately, this doesn’t appear to…
Want to Train an AI Chatbot in Minutes, not Months? interface.ai GenAI Instantly Transforms Existing Content into Accurate Interactions
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Financial services are under immense pressure to deploy AI, but there are two common , interrelated challenges that they’re facing – the time it takes to train an ai chatbot balanced with optimal…
interface.ai Launches Industry-First Spanish GenAI Voice Banking Assistant
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Leader in conversational AI advances telephone banking with the industry’s first GenAI-powered multilingual voicebot. Since its inception in 2015, interface.ai has consistently led the development of AI for financial services. With this mission…
interface.ai Named in Gartner Hype Cycle™ for Generative AI in Banking
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interface.ai has been named in the recent Gartner Hype Cycle for Generative AI in Banking, 2024. This acknowledgment highlights interface.ai’s continuous commitment to driving technological advancements and delivering exceptional value to financial services. It…
Latest Advancements in AI & What’s in it for Financial Institutions
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Artificial Intelligence (AI) has revolutionized numerous industries, and the financial sector is no different. With its ability to enhance customer experiences and optimize operations, AI has become a game-changer for financial institutions. In…
