Generative AI

Unlocking the Future: Unleashing the Potential of Artificial Intelligence in Banking. Dive into the dynamic world of AI and its game-changing impact on the banking sector. From personalized customer experiences to fraud detection, witness how this groundbreaking technology is reshaping financial services for a smarter, more secure future.

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Sphere for Employees – The Agentic AI Copilot Transforming Efficiency & Experience in Financial Services
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Frontline staff in banks and credit unions have to maintain a (seemingly) impossible balance. On the one hand, rising customer expectations challenge them to deliver evermore knowledgeable and personalized service across channels. On…

Kate Rogerson
Agentic AI
Graphic announcing "interface.ai Secures Funding to Become the Most Valuable Agentic AI Company in Banking."

interface.ai Secures Funding to Become the Most Valuable Agentic AI Company in Banking
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San Francisco, California, October 22, 2024 – interface.ai, the leading provider of agentic AI solutions for community banks and credit unions, today announced the successful completion of a funding round led by Avataar…

Kate Rogerson
Agentic AI
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Outpace your Competitors: Deploy AI Self-Service in Minutes with interface.ai
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Banks and credit unions are under pressure to adopt AI self-service channels to streamline operations and enhance customer service. Yet, many financial institutions face frustrating delays when trying to implement these systems. Traditional…

Kate Rogerson
AI Banking
A digital graphic with the text "What is Agentic AI?" next to a stylized graphic of an AI brain.

Agentic AI Explained: Definitions, Benefits & Examples of AI Agents
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Artificial intelligence has taken significant strides in recent years, but the next evolution is here: Agentic AI. Unlike traditional AI, which reacts to commands, Agentic AI operates autonomously, analyzing data, making decisions, and…

Kate Rogerson
Agentic AI
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Why AI Data Quality is Vital for Effective Conversational AI in Banking
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“Data quality makes or breaks Generative AI efforts” – Cornerstone Advisors The power of AI and GenAI rests on the quality of the data it is trained on. If the data is poor-quality,…

Kate Rogerson
AI Banking
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How Banks & Credit Unions are Improving Financial Accessibility with interface.ai
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As technology continues to rapidly transform the financial landscape, one key issue continues to demand attention: financial accessibility. According to a recent survey by Accenture, 46% of consumers in the U.S. express frustration…

Kate Rogerson
AI Banking
Two professionals with a laptop presenting on AI in financial services.

How to Evaluate Generative AI for Financial Services – 3 Key Questions to Ask
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The promise of Generative AI in financial services is immense, but with this potential comes a new set of challenges that many are still learning to navigate.  There’s no doubt that Generative AI…

Kate Rogerson
AI Banking
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Generative AI Use Cases in Banking 2024 – Real-world Results
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There’s a lot of conversation around the potential of Generative AI in banking. While it mostly began with uncertainty, talk has now firmly shifted. Organizations are not wondering if it will have a…

Kate Rogerson
AI Call Center for Banking