Generative AI
Unlocking the Future: Unleashing the Potential of Artificial Intelligence in Banking. Dive into the dynamic world of AI and its game-changing impact on the banking sector. From personalized customer experiences to fraud detection, witness how this groundbreaking technology is reshaping financial services for a smarter, more secure future.
Advanced AI Chat: The Future of Digital Member & Customer Interaction
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AI Chat has evolved rapidly—from simple scripted bots that answered FAQs to intelligent, conversational systems that now rival human fluency. But the next leap is here: Advanced AI Chat, capable of not just…
Top 5 Customer Service Trends 2025: What to Expect and How to Prepare
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The customer service landscape is continuously evolving, shaped by rapid technological advancements and changing consumer expectations. As we approach 2025, the customer service industry trends promise to revolutionize how businesses interact with their…
The Credit Union Member Journey: What is it and How to Optimize it
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Table of Contents Introduction Every member’s journey tells a story – of trust built, challenges overcome, and value delivered. For credit unions, mastering this journey is more than just good business; it’s the…
Agentic AI vs Generative AI: How Are They Different?
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Artificial intelligence has become a critical technology across almost every industry, powering groundbreaking advancements in efficiency, creativity, and automation. Among the many branches of AI, Agentic AI vs Generative AI stand out as…
Traditional AI vs Generative AI: Which Best Serves Financial Institutions Today?
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It’s no easy feat keeping up with the development of AI – but it’s essential. The adoption of AI is predicted to add $170bn to banks’ profits in the next five years, according…
Fall 2024 Product Release: interface.ai Reinforces AI Leadership in Financial Services with Device Biometrics & Instant-Deploy Generative AI
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interface.ai, the leading provider of agentic AI solutions for community banks and credit unions, has unveiled its latest industry-leading innovations as part of its Fall 2024 Product Release. Following months of dedicated R&D…
Pros and Cons of Generative AI: Is It Right for Your Organization?
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Generative AI, as we know it today, began to take shape in the early 2010s. Since then, fueled by the emergence of the transformer architecture, Generative AI has rapidly grown to become a…
What Agentic AI Leaders are Saying About the Next $140bn Tech Boom
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In 2023, enterprise investment into Generative AI was projected at $16bn. By 2027, this investment is predicted to soar to over $140bn. This trend is possibly not a surprise to many. 77% of…
