Digital AI Assistant
Unlocking the Future: Unleashing the Potential of Artificial Intelligence in Banking. Dive into the dynamic world of AI and its game-changing impact on the banking sector. From personalized customer experiences to fraud detection, witness how this groundbreaking technology is reshaping financial services for a smarter, more secure future.
Balancing Tradition & Innovation: How Can Credit Unions Attract Younger Members Without Alienating Older Ones
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The older demographic of credit union members is well-known. This now, however, is presenting a significant challenge. To ensure growth, they must appeal to younger generations without alienating older members, who have been…
Banks Rely on Specialized Vendors for Online & Mobile Banking – It’s Time to Do the Same for AI Self Service
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Online and Mobile Banking (OMB) has become a ubiquitous self service channel across the finance industry. As banks began launching their OMB solutions, the decision to partner with a specialized vendor was obvious….
Banks are Closing the Gap: How to Improve Credit Union Member Engagement
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Credit unions have traditionally enjoyed a strong edge in member engagement over banks, but this advantage now seems to be dwindling. Largely due to their not-for-profit-model, credit unions have had the upper hand…
How Banks & Credit Unions are Improving Financial Accessibility with interface.ai
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As technology continues to rapidly transform the financial landscape, one key issue continues to demand attention: financial accessibility. According to a recent survey by Accenture, 46% of consumers in the U.S. express frustration…
Want to Train an AI Chatbot in Minutes, not Months? interface.ai GenAI Instantly Transforms Existing Content into Accurate Interactions
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Financial services are under immense pressure to deploy AI, but there are two common , interrelated challenges that they’re facing – the time it takes to train an ai chatbot balanced with optimal…
How an AI Copilot Can Lift the Expertise of Agents, Bankers & Branch Staff
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What is an AI copilot? A copilot is a trusted expert that’s always at your side. In aviation, where the term originates, the copilot works as a team with the captain, communicating, coordinating,…
People Helping People – Where is the room for AI?
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‘People helping people’ was the philosophy the credit union movement was founded on. It has been over a hundred years since the incorporation of the First Credit Union in the US – still,…
University Credit Union Enhances Its IVA, Royce, To Introduce Industry-First Voice-Based Financial Transactions Through Progressive Web App
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University Credit Union (UCU), based in Los Angeles and serving over 41,000 members of the university community, had embarked on a mission to enable the most seamless banking experience for its members through…
