AI Call Center for Banking
Unlocking the Future: Unleashing the Potential of Artificial Intelligence in Banking. Dive into the dynamic world of AI and its game-changing impact on the banking sector. From personalized customer experiences to fraud detection, witness how this groundbreaking technology is reshaping financial services for a smarter, more secure future.
interface.ai is a finalist in the Callahan Innovation Series 2021
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interface.ai has been selected as a finalist in the Callahan Innovation Series 2021, in the member experience category. Each year, the Callahan Innovation Series looks for the most innovative players empowering the Credit…
ShareOne Customers Can Now Seamlessly Adopt interface.ai’s IVA & Transform Call Centers From Cost To Revenue Centers
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[San Francisco, California], [February 16, 2021] – interface.ai, the award-winning Intelligent Virtual Assistant(IVA) provider for financial institutions, announced that Share One customers can now launch their IVA in less than 2 weeks to…
Should financial institutions consider upgrading their existing call center system before considering an Intelligent Virtual Assistant?
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The answer is ‘No.’ This is because the Intelligent Virtual Assistant(IVA) could be set up even if you don’t have a call center system in place. Also, upgrading the existing call center will…
interface.ai & Glia partner to transform call center experience for financial institutions
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interface.ai, a leading Intelligent Virtual Assistant (IVA) provider for financial institutions, announced a strategic partnership with Glia, a leading provider of Digital Customer Service. Today, Financial Institutions are challenged to manage the ever-rising…
Neighborhood Credit Union partners with interface.ai to transform member experiences over the call center by offering an Intelligent Virtual Assistant
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Press Release: Dec 08, 2020- San Mateo, California (Source – PRNewswire ) Neighborhood Credit Union, based in Dallas and serving over 56,000 members, announced that it has embarked on a mission to enable…
How artificial intelligence bots are changing the face of financial services
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(Guest Blog by Dr. David Tuyo, CEO, University Credit Union ; Originally Posted by CUInsight ) Despite all the excitement around innovations in fintech, larger and more traditional financial institutions are typically a…
Assisted Digital Onboarding in banking is key for the online customer signup process
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With social distancing has become a new norm, digital banking is key for banks to stay connected with their customers. In the month of April 2020, digital banking apps in the US experienced…
Adapting contact centers to meet business continuity
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The COVID Pandemic has created a seismic shift in businesses and how they are run. Brands have had to rethink ways in which to service the customers while still being considerate towards their…
