Agentic AI

Unlocking the Future: Unleashing the Potential of Artificial Intelligence in Banking. Dive into the dynamic world of AI and its game-changing impact on the banking sector. From personalized customer experiences to fraud detection, witness how this groundbreaking technology is reshaping financial services for a smarter, more secure future.

Advanced AI Chat: The Future of Digital Member & Customer Interaction
Members Public

AI Chat has evolved rapidly—from simple scripted bots that answered FAQs to intelligent, conversational systems that now rival human fluency. But the next leap is here: Advanced AI Chat, capable of not just…

Jack Chawla
Agentic AI
Re-thinking-Omni-Channel-Strategy-with-Latest-Advances-in-Generative-AI-and-Agentic-AI-blog_Mar-2025_v1

Re-thinking Omni-Channel Strategy with Latest Advances in Generative AI and Agentic AI
Members Public

In today’s fast-paced financial services landscape, credit unions and community banks face a dual challenge: delivering exceptional customer experiences while keeping costs in check. Many institutions have adopted a multi-channel approach—chat, text, social…

Jack Chawla
Agentic AI

Agentic AI vs Generative AI: How Are They Different?
Members Public

Artificial intelligence has become a critical technology across almost every industry, powering groundbreaking advancements in efficiency, creativity, and automation. Among the many branches of AI, Agentic AI vs Generative AI stand out as…

Kate Rogerson
Agentic AI
Business professionals discussing with a robot icon about AI's impact on a future tech boom.

What Agentic AI Leaders are Saying About the Next $140bn Tech Boom
Members Public

In 2023, enterprise investment into Generative AI was projected at $16bn. By 2027, this investment is predicted to soar to over $140bn.  This trend is possibly not a surprise to many. 77% of…

Kate Rogerson
Agentic AI
Promotional graphic for "Sphere for Employees" with text bubbles showing a payment stop request and confirmation.

Sphere for Employees – The Agentic AI Copilot Transforming Efficiency & Experience in Financial Services
Members Public

Frontline staff in banks and credit unions have to maintain a (seemingly) impossible balance. On the one hand, rising customer expectations challenge them to deliver evermore knowledgeable and personalized service across channels. On…

Kate Rogerson
Agentic AI
Graphic announcing "interface.ai Secures Funding to Become the Most Valuable Agentic AI Company in Banking."

interface.ai Secures Funding to Become the Most Valuable Agentic AI Company in Banking
Members Public

San Francisco, California, October 22, 2024 – interface.ai, the leading provider of agentic AI solutions for community banks and credit unions, today announced the successful completion of a funding round led by Avataar…

Kate Rogerson
Agentic AI
A digital graphic with the text "What is Agentic AI?" next to a stylized graphic of an AI brain.

Agentic AI Explained: Definitions, Benefits & Examples of AI Agents
Members Public

Artificial intelligence has taken significant strides in recent years, but the next evolution is here: Agentic AI. Unlike traditional AI, which reacts to commands, Agentic AI operates autonomously, analyzing data, making decisions, and…

Kate Rogerson
Agentic AI