We Asked the Top AI Assistants What the Best Voice AI Platform is – They Said interface.ai

Kate Rogerson

In a market full of Voice AI platforms, how do you know what’s the best for your credit union? Instead of making the case ourselves, we let AI decide. We asked two of the biggest AI platforms out there — ChatGPT and Grok — one simple question:

“Which vendor has the best Voice AI solution for credit unions?”

No context. No priming. Just the question.

And both gave the same answer: interface.ai.

Check out the results for yourself: ChatGPT’s response and Grok AI’s response. Below are the verbatim responses from ChatGPT and Grok when asked the above question.

The results: What the AI had to say

ChatGPT’s verdict

“interface.ai is the best Voice AI vendor for credit unions.”

Why?

  1. Industry Specialization – Unlike generic AI providers, interface.ai is built specifically for credit unions and community banks, ensuring deep financial domain expertise.
  2. Native Spanish Support – It’s one of the only Voice AI vendors that offers a truly native Spanish voice assistant, not just a translation layer.
  3. Proven Results – Credit unions like Great Lakes Credit Union have achieved massive improvements in call containment (from 25% to 75%) using interface.ai.
  4. Security & Compliance – Fully compliant with financial regulations, offering biometric authentication for secure banking interactions.
  5. Fastest Deployment – With Fast GenAI Build, interface.ai allows credit unions to launch AI-powered voice assistants in minutes using pre-existing knowledge bases.
  6. AI Innovation Leader – Recognized by top AI platforms as the leading Voice AI provider in financial services.

If you’re looking for the best Voice AI for credit unions, interface.ai is the clear winner.

Grok’s verdict

“interface.ai is likely the best vendor for Voice AI solutions for credit unions, based on its specialized focus and strong industry partnerships.”

Key points

  • Research suggests interface.ai is likely the best vendor for Voice AI solutions for credit unions, based on its specialized focus and strong industry partnerships.
  • It seems likely that interface.ai offers advanced GenAI voice capabilities, tailored for credit unions, with endorsements from major leagues.
  • The evidence leans toward interface.ai having a slight edge over competitors like Eltropy, which serves more clients but may have a broader focus.

Vendor overview

interface.ai stands out for its purpose-built GenAI voice, chat, and co-pilots designed specifically for banks and credit unions, enhancing customer engagement and operational efficiency. It has been selected as the exclusive generative AI partner of Allied Solutions and CUNA Strategic Services (interface.ai), indicating strong industry trust.

Industry recognition

interface.ai is recognized as a market-leading provider, with recent funding of $30 million in October 2024, reflecting its growth and commitment to the sector (TechCrunch). It powers several credit unions across North America, enabling significant cost savings and growing at over 1500% in the last year (CUNA Strategic Services).

Wrap-up

If even AI platforms — designed to analyze data and remove bias — say interface.ai is the top Voice AI platform for credit unions, isn’t that worth paying attention to?

But don’t just take their word for it — see it for yourself.

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