Device Biometrics: The Next Generation of AI Banking Authentication

interface.ai is setting a new benchmark in banking authentication with the launch of device biometrics within its Voice AI and Chat AI solutions. An industry-first release, device biometrics is now integrated into interface.ai’s authentication system so financial institutions can deliver the highest levels of security while maintaining a frictionless user experience.

At a time when digital banking fraud is rapidly evolving, interface.ai’s device biometrics ensures that financial institutions remain one step ahead of emerging threats.

The industry’s first device biometrics in AI banking authentication

The introduction of device biometrics into interface.ai’s Voice and Chat AI is the first of its kind in the banking AI landscape, providing a level of authentication previously unseen in the industry. The technology leverages device-based fingerprint and facial recognition technology to authenticate users, typically when the AI is dealing with account-based queries, such as moving money or checking account balance. 

This banking authentication does not just add a highly-effective security layer – it also provides customers with a smoother experience when they engage with their bank.

The key benefits of device biometrics in AI banking

The addition of device biometrics into interface.ai’s authentication and security system provides a host of benefits to financial institutions. Here’s what interface.ai’s new solution specifically brings to the table:

• Exceptional fraud detection and prevention

By leveraging each device’s unique characteristics, device biometrics makes it extremely difficult for fraudsters to impersonate a legitimate user. Traditional authentication methods, like passwords or even standard two-factor authentication, can sometimes be bypassed. But device biometrics takes security a step further by analyzing both static traits (like device type and configuration) and dynamic traits (such as geolocation and behavioral patterns) unique to each user’s device. This significantly enhances fraud prevention by adding an extra, nearly impossible-to-fake layer of security, protecting customers from unauthorized access without adding friction to their experience.

• Frictionless authentication experience

Today’s customers expect seamless interactions, especially when it comes to accessing their accounts. Traditional authentication methods – like passwords or multiple security questions – often disrupt the user experience, slowing down interactions and leading to frustration. With device biometrics, interface.ai offers a groundbreaking banking authentication alternative that keeps security strong while minimizing these interruptions. Customers enjoy a fast and smooth experience that you and them can trust.

• On-device security and data privacy

One of the standout benefits of device biometrics is that all security features are executed on the user’s own device. This means no sensitive data is stored in the cloud, and the financial institution isn’t burdened with managing or securing this information. Customers’ data remains private, and institutions gain security without the responsibility of handling additional sensitive data.

Adding to interface.ai’s multi-factor security ecosystem

Device biometrics is just one element in interface.ai’s extensive approach to banking authentication and security. 

Most financial services AI vendors offer a range of banking authentication tools to verify identities and prevent unauthorized access. However, while some of these tools are essential, these vendors fall short because they do not combine them with a risk-based, multi-factor approach like interface.ai. To provide the highest levels of security, interface.ai adopts a unique risk-based, multi-factor authentication approach that combines:

• AI
• biometrics – voice and device
• anti-caller anti-spoofing

By layering these authentication technologies, interface.ai delivers the most advanced security framework in the industry, giving banks and credit unions a competitive edge in trust, safety, and customer experience.

Wrap-up

As digital threats grow more sophisticated, so too must the tools that protect financial institutions and their customers. With the launch of device biometrics, interface.ai has introduced a revolutionary leap forward in AI banking authentication. By incorporating unique device characteristics into its AI-powered Voice and Chat solutions, interface.ai not only strengthens fraud prevention, but also delivers a frictionless user experience that today’s banking customers expect.

If you’d like to learn more about interface.ai’s AI security solutions, book a demo or chat with us.