Outpace your Competitors: Deploy AI Self-Service in Minutes with interface.ai

Banks and credit unions are under pressure to adopt AI self-service channels to streamline operations and enhance customer service. Yet, many financial institutions face frustrating delays when trying to implement these systems. Traditional AI-powered chatbots and self-service solutions often require months of configuration and training – time that most institutions can’t afford.

That’s where interface.ai breaks new ground for financial institutions. Thanks to years of R&D, interface.ai has pioneered proprietary technology that allows banks and credit unions to deploy AI in minutes by training it on their existing content. This industry-unique AI deployment dramatically cuts both costs and resource investment – something no other financial AI vendor can offer.

From zero to AI in minutes

A typical challenge financial institutions face when deploying AI self-service is the lengthy configuration and training process. So, how does interface.ai empower banks and credit unions to deploy AI solutions in minutes with a 95% accuracy rate from day one?

The secret lies in interface.ai’s proprietary and industry-unique Generative AI designed for financial services. Institutions can upload existing knowledge assets – such as FAQs, documents, and web pages – into the platform’s knowledge repository. Here the AI automatically processes, and indexes this information, making the bot fully operational and ready to handle thousands of questions from day one.

By leveraging an institution’s pre-existing resources, interface.ai eliminates the need for extensive training, significantly reducing setup time and allowing banks and credit unions to deploy AI self-service systems with unmatched speed and accuracy.

How does it work?

1. Upload pre-existing content: Institutions provide their existing resources – such as website FAQs, product descriptions, and customer service documentation.
2. Automatic processing: The AI system scrapes, processes, and organizes the data to become the basis of the AI’s responses. 
3. Go live in minutes: Once the content is processed, the AI chatbot is ready to go live. By using existing content, combined with the dynamic, context-aware ability of Generative AI, the bot can instantly handle a broad range of inquiries with exceptional accuracy.

interface.ai’s AI bot goes a step further. When the AI includes a link in its response, it doesn’t just provide a URL. It navigates the user directly to the relevant section of the linked page and even highlights the exact spot containing the information they need. This makes the experience faster, more interactive, and more user-friendly, saving time for users by taking them precisely where they need to go, rather than requiring them to sift through an entire page or document to find their answer.

Customization for continuous improvement

interface.ai’s fast AI deployment gives institutions instant coverage for common inquiries, but this is just the beginning. As institutions expand their self-service goals, they can easily add custom workflows to manage more complex and personalized tasks. This is known as mapped knowledge, in contrast to the Generative AI dynamic knowledge. The AI doesn’t just react to queries – it anticipates needs, offers tailored advice, and autonomously guides individuals through queries and financial decisions.

interface.ai offers a variety of pre-built financial services workflows, and you can also create your own. This capability becomes even more powerful when connected to core banking systems. interface.ai offers a range of out-of-the-box integrations with key financial services systems.

Wrap-up

Whether it’s handling routine FAQs or more complex workflows, interface.ai’s platform makes AI deployment fast, easy, and scalable. Financial institutions can start small – using the power of Generative AI and existing content to handle everyday queries – and then gradually scale up to offer increasingly sophisticated and personalized interactions.

If your institution is ready to deploy AI, get in touch with our team of experts today to learn more about how interface.ai can accelerate your transformation.