Boost Member Retention: Top 4 Strategies to Drive Credit Union Growth
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The year 2024 began on a strong note for U.S. credit unions, with membership surpassing 142 million in January and continuing with a 2.4% growth in the second quarter. At first glance, these…
Agentic AI vs Generative AI: How Are They Different?
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Artificial intelligence has become a critical technology across almost every industry, powering groundbreaking advancements in efficiency, creativity, and automation. Among the many branches of AI, Agentic AI vs Generative AI stand out as…
AI-Powered Device Biometrics – Watch the Industry-First Innovation in Action
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At interface.ai, we’re reimagining what secure AI banking looks like. With the recent launch of our AI-powered device biometrics, we’ve made security seamless by integrating Face ID and Fingerprint ID capabilities directly into…
How Banks and Credit Unions are Improving Agent Productivity
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Anyone working in customer service understands just how critical agent productivity is to a team’s success. When productivity is low, response and wait times inevitably increase, resulting in poor customer satisfaction. But the…
Traditional AI vs Generative AI: Which Best Serves Financial Institutions Today?
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It’s no easy feat keeping up with the development of AI – but it’s essential. The adoption of AI is predicted to add $170bn to banks’ profits in the next five years, according…
Device Biometrics: The Next Generation of AI Banking Authentication
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interface.ai is setting a new benchmark in banking authentication with the launch of device biometrics within its Voice AI and Chat AI solutions. An industry-first release, device biometrics is now integrated into interface.ai’s…
Why Waiting to Launch AI Will Hurt your Financial Institution
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Waiting to implement AI isn’t just delaying technology; it’s delaying growth, customer loyalty, and operational efficiency. 76% of consumers are willing to switch banks for better digital services – a stat alone that…
Fall 2024 Product Release: interface.ai Reinforces AI Leadership in Financial Services with Device Biometrics & Instant-Deploy Generative AI
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interface.ai, the leading provider of agentic AI solutions for community banks and credit unions, has unveiled its latest industry-leading innovations as part of its Fall 2024 Product Release. Following months of dedicated R&D…
