Agentic AI Vendors – Who’s Leading the Shift from Bots to Autonomous Agents?
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Agentic AI is changing the role of artificial intelligence — from responding to requests to acting with autonomy. As more industries adopt this new generation of AI agents, a growing number of vendors…
Getting Members On Board: Best Practices for Launching an AI Voice Assistant
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Launching an AI voice assistant is a big step forward in improving member service – but even the smartest technology needs the right introduction. For credit unions, the key to success isn’t just…
AI Agent Use Cases: What Today’s Smartest AI Agents Can Actually Do
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If you’re reading this blog, chances are you’ve started hearing about the next big thing in AI: AI agents. They’re popping up everywhere — in industry headlines, at conferences, and in pitch decks…
Credit Union Membership Growth Strategies: What’s Working in 2025?
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Credit unions across the U.S. added approximately 1.9 million new members in 2024, according to the National Credit Union Administration (NCUA). But not all credit unions are seeing the benefits of this rising…
We Asked the Top AI Assistants What the Best Voice AI Platform is – They Said interface.ai
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In a market full of Voice AI platforms, how do you know what’s the best for your credit union? Instead of making the case ourselves, we let AI decide. We asked two of…
interface.ai Unveils Q1 2025 Release: Transforming Banking AI with Dynamic Knowledge, Cloned AI Voices, and Device Biometric Authentication
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San Jose, CA, Feb 28, 2025 – interface.ai is thrilled to announce its Q1 2025 product release, introducing a suite of new innovations designed to enhance AI-driven member & customer interactions. This release…
AI & Banking Fraud Detection: How Institutions Are Fighting Back in 2025
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Fraudsters are evolving in financial services – but so are the defenses. In 2025, the battle against banking fraud is more complex than ever. With cybercriminals using AI-powered tools to create deepfake identities,…
Breaking Down AI Myths in Financial Services: What’s Fact & What’s Fiction
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AI is transforming financial services, helping banks and credit unions automate routine tasks, improve security, and enhance customer experience. Yet, despite its growing adoption, misconceptions about AI remain widespread – slowing down progress…
