How banking conversational interfaces are improving brand engagement
Paid
Members
Public
Conversation interfaces are improving brand perception and engagement of banks by making information accessible, recommending financial products, 24/7 support, and proactive customer interaction
Digital assistants can overcome the challenges of IVR
Paid
Members
Public
Digital assistants can best serve the next generation of users by overcoming the frustrations of IVR
Digital Assistants can boost revenues for Banks
Paid
Members
Public
Digital Assistants can help banks boost revenue through discovery , recommendation, up-selling, cross-selling, and faster conversion
Digital Assistants can help Credit Unions overcome member support challenges
Paid
Members
Public
Today, most Credit unions are looking to enhance customer experience, while attempting to reduce costs, boost revenues and improve operational efficiencies. Digital Assistants help them to achieve all these objectives seamlessly.
Bank of America is doubling down on voice assistant Erica
Paid
Members
Public
Convenience is a top priority for consumers on mobile channels. When we use our smartphones, we expect things to be done quickly & easily.
Digital assistants combine natural language understanding with deep domain knowledge, so the voice command can directly be translated into the desired action.
It’s the Age of “Digital Darwinism”! Here are 6 Factors to Determine if AI is an Investment or a Cost
Paid
Members
Public
It’s the age of “Digital Darwinism”, an era where technology disruption is evolving at a faster pace than the ability of businesses and customers to adapt. However, technology disruption like Artificial Intelligence (AI)…
19 Ways an AI-Driven Customer Service Chatbot Improves CS and CX
Paid
Members
Public
With so much hype around Artificial Intelligence, it is important to discuss the benefits of AI to customers of a financial organization. Here are 19 ways AI tech Improves Customer Service (CS) and…
Discover the uses of artificial intelligence, ML and PA in the debt collection process
Paid
Members
Public
We’re in an era where everything is either data-driven or old school. To avoid being the latter, the uses of artificial intelligence (AI), machine learning (ML) and predictive analytics (PA) in banking and…
